How we collect, use, store and protect your personal information — and the rights you have over it under UK data protection law.
This page is a formatted container only. The text under each heading must be replaced with solicitor-reviewed or reputable-template wording before launch. Do not rely on it as a finished privacy policy.
Alpha Waste Removal Ltd is the data controller responsible for your personal data. This section should confirm our registered company name, company registration number, registered address, and the contact point for data protection queries.
This section should describe the categories of personal data we collect, which typically include:
This section should explain how data reaches us — for example directly from you via WhatsApp, phone, our contact form or email, and any information generated in the course of carrying out and recording a job.
This section should set out the purposes for which we use your data and the lawful basis under UK GDPR for each (for example performance of a contract, legal obligation, legitimate interests, or consent for marketing).
This section should describe the technical and organisational measures we take to keep your data secure, where it is stored, and whether any data is transferred outside the UK.
This section should state how long we keep each category of data and the criteria used to determine those periods (including any records we are legally required to retain, such as waste transfer documentation).
This section should explain your rights and how to exercise them, including the rights of access, rectification, erasure, restriction, data portability, and objection, as well as the right to withdraw consent.
This section should describe any cookies or similar technologies the website uses, their purpose, and how visitors can control them. Update this to reflect the analytics or tracking actually deployed on the live site.
This section should give the contact details for privacy queries and explain how to make a complaint. It should also confirm the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority, at ico.org.uk.
Last updated: [PLACEHOLDER — insert date the reviewed policy takes effect]